Moorish pavilion and gardens of Alhambra palace, Granada, Spain

Referral procedure

Clients can self refer or can be referred by their GP or another health professional. Referrals can currently only be made by completing the referral form below and sending it by post. We are unable to accept referrals via e-mail due to confidentiality.

Please note we do not provide an emergency service. Please contact your GP and out of hours services should you require urgent support with your mental health.

Referral pathway

All referrals are considered on a monthly basis at an allocation meeting led by a Clinical Psychologist. You will be contacted to arrange an initial assessment after this.

We aim to arrange the initial assessment within 60 days of the allocation meeting.

The initial assessment

The initial assessment will be conducted by a senior therapist in the team. The initial assessment will be approximately an hour long. The therapist will discuss your difficulties and your hopes for psychological therapy. The therapist will then discuss the most appropriate way forward and the type of therapist best suited to provide psychological therapy.

After the initial assessment

We are generally able to give an indication regarding the length of therapy which is suitable for your needs. You may only need a few sessions or may benefit from longer-term therapy to address past trauma and long standing issues.

Following the initial assessment you may be allocated a therapist at the next monthly allocation meeting, however there may be a wait of up to 4 months before you are allocated a therapist for your course of therapy.

Waiting list

We may close our waiting list to new referrals, where waiting times exceed 6 months. We shall review this on a monthly basis.

Our service is currently open to new referrals.


We are not able to offer our service free of charge. We aim to provide a low cost accessible psychological therapy service. Clients are asked to make a contribution towards the cost of the service of £35  per session. Depending on the client means, the type of therapist, and length of therapy will be determined.

You can discuss your individual needs and ability to pay at your first session. There is no need to bring any information in relation to your income and/or benefits.

We are in the process of developing a therapy fund to enable us to provide a service for people without the means to make a contribution. If you would like to make a donation to the therapy fund, please go to the Donate section of the website. Any contribution is greatly appreciated.

Ihsaan Referral Form