Referral Procedure

Clients may self-refer or be referred by a GP or other health professionals. Referrals should be submitted using the online referral form below.

For confidentiality reasons, we are unable to accept referrals via email.

We will only contact your GP in cases of clinical necessity with your consent.

Please see our Marriage counselling page for couples therapy.

Service Eligibility

Please note that Ihsaan currently accepts referrals from individuals based in the UK only. International referrals cannot be accepted at this time.

We are not able to take on any clients under the age of 18, alternatively, we can offer a one-off consultation with the parent/guardian. Please click on Consultation appointments to book an appointment.

Referral Pathway

All referrals are reviewed monthly at an allocation meeting by our clinical team.

Following the review, if appropriate you will be contacted for an initial assessment by your allocated therapist.

Initial Assessment & Therapy

Your allocated therapist will conduct an assessment that will last approximately one hour.

During the session, we will:

  • Explore your current difficulties
  • Discuss your goals for therapy
  • Consider the most appropriate therapeutic support

Following the assessment, we will provide recommendations regarding the type and likely duration of therapy. This may range from short-term support to longer-term therapeutic work depending on individual needs.

Where appropriate, the first therapy session will be scheduled following the assessment. However, there may be a waiting period before therapy commencement due to service demand.

 

Prices
£50

Initial assessment

£40

Individual therapy session

Waiting times & Service capacity

We kindly ask for your patience while awaiting allocation. We aim to offer appointments as soon as possible; however due to high demand, waiting times may vary depending on therapist availability and scheduling.

Our face-to-face therapists are currently at capacity, there maybe up to 3 month wait before your first appointment.

Urgent or Emergency support

Ihsaan Therapeutic Services is not an emergency/urgent care service.

If you require urgent mental health support, please contact:

  • Your GP
  • NHS on 111
  • Your local out-of-hours service
  • In an emergency, attend A&E or call 999

Phone Line Update

We are currently experiencing a high volume of calls on our phone line. For a faster response to your query, please email us at info@ihsaan.org.uk.

Cancellation Policy

Please provide at least 48 hours‘ notice if you need to cancel or reschedule your therapy session or assessment.

Appointments cancelled with less than 48 hours’ notice, or missed without notice, will be charged at the full session fee, payable directly to your therapist.

Self-referral form

You must be 18 or over to submit this referral.
Address(Required)
Our service currently does not take on international clients please only complete the form if you are based in the UK.
⚠️This form is not for couples or marital counselling. If you are looking for couples counselling, please use our separate couples counselling referral form.